Springbok Casino verification documents, item by item

Springbok's withdrawal authorisation page lists everything in a single sentence. In summary:

Before the first withdrawal: a colour copy of the front and back of government-issued photo ID with full name (South African driver's licences not accepted), proof of address no older than 90 days, and a photo holding the ID if crypto was used; card or eWallet proof may be requested. Uploaded via the cashier's Account Verification link. Verified · 9 October 2026.

Split into separate items, with who needs each one:

Everything goes through the Account Verification link in the cashier. The upload steps, the deadline and what happens afterwards are on the account verification page.

The ID rule has four parts: issued by a government, carrying your photo, showing your full name, and copied in colour on both sides. Only one document is named as unacceptable, and it is a common one: a South African driver's licence, even though it carries a photo.

Springbok's page does not name the documents it does accept. The table separates what is stated from what you should confirm first.

The proof of address rule is short: the document must be no older than 90 days. Springbok's page does not list which documents count, so it neither names nor rules out any particular bill or statement.

• Check the date first. Find the issue or statement date and count back from today. If it is close to the 90 days limit, use a newer document so it is still inside the window when Springbok reviews it.
• Show the whole page. Crop nothing, so the address, the date and the name it is addressed to are all in view.
• Use the address on your account. If you have moved since registering, ask support how to update the account before you upload.
• Not sure a document counts? Ask in live chat first. A quick question costs less time than a rejected upload.

If your account has been funded with crypto, Springbok's page asks for one more image: a photo of you holding your ID. Bitcoin is the crypto option on Springbok's banking page, and Springbok's articles describe further coins in the cashier. Springbok says · 9 October 2026 On a plain reading of the page, any crypto deposit brings the rule into play, not only the first one.

The page does not say why it wants the photo, but an image like this links the face on the ID to the person using the account, so both need to be clear:

• Hold the ID beside your face, not in front of it.
• Keep the ID's photo and name readable; tilt it away from lights to avoid glare.
• No filters, stickers or edits, and nothing such as sunglasses or a cap hiding your face.
• Use the same ID you upload on its own, so the two images match.

If you have only ever paid by card or EFT, this item does not apply to you.

Two kinds of document are needed only on request. The withdrawal authorisation page says Springbok may ask for proof of a card or eWallet you used. Springbok's terms go further: withdrawals depend on proof of your deposit methods, Springbok may ask for source-of-funds documents, and payouts go only to accounts you own.

There is no need to prepare these in advance. If a request arrives:

• Ask support exactly what the image has to show before you send it.
• Cover all but the last four digits of a card number unless support tells you otherwise, and never send a card's three-digit security code or any PIN.
• Upload through the cashier, the same way as your other documents.

The same terms decide where your money can go later: payouts are made only to accounts in your own name, which is worth knowing before you read how to withdraw from Springbok.

An ID and a proof of address together are exactly what someone needs to open accounts in your name, so treat them with care before, during and after the upload.

• One route only. Springbok's page names the cashier's Account Verification link. A message that asks you to send documents somewhere else, or to reply with them by email, deserves suspicion even if it carries the Springbok logo.
• Type the address yourself. Open springbokcasino.co.za from a bookmark or the address bar before you log in to upload, never from a link in a message.
• Your password stays yours. Verification never needs it, and Springbok's support team does not need it to help you.
• Clean up afterwards. Keep the files somewhere private on your device while you wait, and delete spare copies once your account is approved.

Login Trail is an independent guide. It never asks for documents and cannot see or approve a Springbok account.

• Photograph each document flat on a plain, darker surface, in daylight, with all four corners in the frame.
• Shoot in colour. The ID rule asks for a colour copy, and colour images are easier to read for every other document too.
• Make sure every word is sharp. Zoom in before you upload; if you cannot read the small print, a reviewer cannot either.
• Do not crop, edit, cover or write on anything unless Springbok tells you to.
• Take one photo per side or page, so each upload shows a single, complete document.

File types and size limits are not on Springbok's public pages. If the upload refuses a file, try a standard photo straight from your phone camera before you contact support.